• Twitter: Something Is Technically Wrong

    Michael Arrington

    J. Michael Arrington (born March 13, 1970 in Huntington Beach, California) is a serial entrepreneur and the founder of TechCrunch, a blog covering startups and technology news. Arrington attended Claremont McKenna College (BA Economics, 1992) and Stanford Law School (JD, 1995) and practiced as a corporate and securities lawyer at two law firms: O’Melveny & Myers and Wilson Sonsini Goodrich... → Learn More

    Tuesday, May 20th, 2008

    Their words, not mine.

    I’ve mostly stopped bothering to post when Twitter is down like it is now and like it was yesterday (honestly, it’s news when they keep the site live for 24 hours at this point). But, seriously, they need to get their act together. It’s past embarrassing.

    Rumor is they’ve closed their big round of funding and things are all high fives over there, but much more of this and people aren’t just going to talk about bailing on the service for something new, they’re really going to do it (yes, even me).

    Or how about just having enough respect for your users to let us know what’s going on.

    Anyway, I’m in a particularly bad mood because I have food poisoning (thanks very much Grand Hyatt Seattle) and Twittering it was going to make me feel marginally better because a bunch of people would say something nice in a reply. But they take even that away from me.

    Update:

    Wow, somebody’s listening. Actual communication is so welcome: “We caused a database to fail during a routine update early this afternoon. We switched to a replica and expect this recovery to take place quickly.” What would be great is if Twitter just moved their blog to another platform so that it doesn’t fail when users need it most.

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