Ecademy – the ten year old business social network

Mike Butcher

Mike Butcher is the European Editor for TechCrunch. A former grunge rock drummer, he became a long time journalist, and has since written for UK national newspapers and magazines including The Financial Times, The Guardian, The Times, The Daily Telegraph and The New Statesman. Mike is also a co-founder and shareholder of TechHub, a co-working space/service/community with several locations... → Learn More

Friday, February 8th, 2008

Logo Ecademy Topleft

[Note: please also see updates below] I first wrote about Ecademy for The Guardian newspaper six years ago. At the time it was shaping up to be an early social network aimed at freelance business people. Yesterday Ecademy celebrated 10 years in existence. Yes, it doesn’t look very Web 2.0. Yes, it’s doesn’t have a shiny logo with a reflection. Yes, it’s still built on Drupal, not on Ruby on Rails (the Web 2.0 platform of choice apparently). But to its members it clearly works, and that’s a good achievement.

So what have they achieved? I asked co-founder Thomas Power (who is one of four staff with wife Penny, Glenn Watkins and CTO Julian Bond) to put Ecademy into numbers for me, and this is what he came up with. Right now they claim 340,000 uniques each month, and in 10 years it’s cost £1.3m to get to this point [Update: See note below where they now say it's 190K registered, 7.5k paying]. The whole database is 1.9 million but they only count those who use the system each month using Google Analytics and Quantcast which is tagged to each page. The bulk of their traffic is from the UK but the second most visiting group is from the US.

Power – who made it something of a calling to be incredibly networked long before Robert Scoble appeared with 5,000 Facebook friends – says: “We are aiming for 10 million people worldwide or 10% of those 100m people who work from home, freelancers or are mobile no location and travelling workers.” Although it is free to be a basic member, the focus is on “BlackStar premium membership” which costs $100 a month. By way of contrast the most expensive premium version of LinkedIn – which recently launched a European office here – costs $200 a month (but then they have a million members in the UK). Ecademy wants to roll out the BlackStar idea as a licensed business model to people in 1,000 cities worldwide by 2020, thus sharing 30% of revenue with local “BlackStar City Leaders”.

Indeed, Power says that “By 2020 we would ideally like to have earned a Royal Charter from the Privvy Council and become The Chartered Institute of Networking creating a profession and The Chartered Networker.” The idea is to achieve “professional recognition for Networking”. That’s a nice idea, but I daresay a lot of people in business already ‘recognise’ networking as useful.

I have to say, not a lot of Ecademy’s pitch has made sense to me for a long time, until I realised recently that in a funny sort of way Ecademy is actually a bit like Badoo, the consumer social network where members pay $1 a time via mobile to vote themselves higher in the community. This is not a million miles away from the whole Blackstar schtick, albeit that being a “Blackstar ” is probably going to cost you a lot more (unless you are a Badoo texting addict of course).

The philosophy of monetising the users in this way probably looks alien to a lot of social networks today, which tend to be obsessed with scaling to a big size first before kicking in revenues. But you must remember that Ecademy created its business model in the last economic downturn, a time when monetising first made more sense.

I’m sure plenty of people get quite a lot of value out of their free LinkedIn and Facebook accounts for business networking. And it’s interesting that a bigger outfit like BT last year launched a similar-ish ‘social networking yellow pages’ site for small businesses called BT Tradespace. But if Ecademy’s community didn’t ike what it did for them they would have left by now, and apparently they haven’t, so it looks like Ecademy will be around for another 10 years.

UPDATE: In response to some commenters’ criticisms of Ecademy, following this post, a large number of Ecademy members piled in on the comments to defend the network. That’s great and all part of a vigorous and healthy debate.

But what it also demonstrates is that – in my opinion – Ecademy is, and always will be (assuming it doesn’t change its model), a “lifestyle business” for Thomas Power and his colleagues. And before more Ecademy members wade in on me, I’m not saying that’s a bad thing! The Ecademy founders have worked very hard to make the site work, of course they have. But what that means is that Ecademy is unlikely become a social network as big as LinkedIn or Xing (which run into millions of users) because it requires a pretty heavy subscription level to get real value (thus putting off a lot of the market), plus – and crucially – it revolves around the personalities and involvement of its founders. With all the best intentions in the world, those founders cannot be omnipresent on the network, unlike self-running social networks which do not require the founders to nurture the network (like a Xing or LinkedIn). That means the site will never scale to, say 100 million users, as a socnet like Twitter or MySpace or Facebook or LinkedIn would. I’m not saying that’s “bad”, I’m just saying that makes it a different type of animal compared to typical Web 2.0 companies which are, in the main, built to scale to that kind of size.

UPDATE II: Ecademy has now contacted me again to clarify their numbers. The 340,000 figure refers to Unique Visitors as reported by Google Analytics. They say members with *confirmed email addresses* currently stands at 190,000. Paying subscribers are at around the 7,500 mark. In other words they have managed to convert less than 4% of their audience to paid membership. Obviously most of those paying members would likely be the £11.75-a-month “Power Networkers”, with a smaller percentage forming the “BlackStars” at the ‘healthy’ rate of £100 a month. So if, say, 90% of paying members paid £11.75 a month and 10% paid £100, that makes £79,312.50 plus £75,000, or £154,312.50 in revenues from paid subscriptions a month. That doesn’t include advertising revenues on the site. As far as I know there are four directors of Ecademy and no other employees. Not a bad lifestyle business.

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  • http://www.ecademy.com Thomas Power

    Thank you Mike nice piece.

    Linkedin’s most expensive offering is $200 per month.

    https://www.linkedin.com/secure/purchase?displayProducts=&_ra=sub&_pt=sub

  • Jack

    I’ve been a member of Ecademy in the past, and would say that it is much more focused on the one-man-band NLP practitioner-types, than the likes of LinkedIn, which I would class as being more useful for corporate business.

  • http://www.nixonmcinnes.co.uk Will McInnes

    I’d love to big up the Brits, but in my work and travels people rarely mention Ecademy (in training I have an exercise for the group to list all of the social networks they can think of – I’d say Ecademy comes up 30% of the time, and the list usually includes 30+ networks). I’m sure FriendsReunited is also still talking a good talk, and slowly decaying through it’s half-life. The reality is that these are irrelevant to most, and unless they are self-sustaining through accidental and ad-hoc traffic, or reposition to become hugely valuable to a niche, they will eventually be consigned to the elephant’s graveyard.

  • andrew

    340,000 active members a month?

    Given that account numbers (i.e. the number of people who have ever signed up for an account) are currently around the 250,000 mark then that’s quite a feat.

    I suspect that they mean 340,000 unique visitors (or logged ip addresses) a month, which in itself is fairly impressive, but it’s not the same as having 340,000 active members. One could argue that Ecademy’s constant need to inflate its active membership numbers shows that its just not ready to play with the big boys.

  • http://www.howitt.com John Howitt

    It is hard to see where the figures come from to support the ecademy membership claims and as there are no reputable third party audited figures they probably need to be taken with a pinch of salt.
    Drupal numbers members sequentially so when the Ecademy quotes figures like “340,000 active visiting members each month” one would expect the uid numbers in their site to be substantial. However as around ‘id=249000′ and above the site reports ‘member not found’ and this would seem to limit the real membership numbers to within that figure. Believing the quoted number is even harder if you use the same technique to look a members in the numbers between 20 and 100,000 which are very sparse with a hit for a member every few hundred numbers at best. This then brings me onto the “The whole database is 1.9 million but they only count those who use the system each month” quote. Where does that figure come from? If the current id no of 250,000 is actually a genuine number and a reflection of Ecademy membership i cannot see how this is extrapolated to 1.9 million.
    The conclusions of people who are not part of the management team is that the membership is probably in the 100,000 range with an active base of 10,000 to 15,000 members. However the bulk of theses members and active members accounts are recent and over a year to 18 months they will fade out. In other words the Ecademy seems to rely on a steady influx of new members but has difficulty retaining them over the long term.
    Considering the 10 year life-span and the relative ease with which other sites in the same social space have racked membership numbers up into the millions and raised substantial VC funding one gets the distinct feeling that this is an inner M25 lifestyle business for the owners and that is not really going anywhere. Even the BlackStar membership is rooted in the self styled ‘Guru’ status of Thomas Power and his yellow pages like personal connections which could be difficult to export to other countries and monetise in a meaningful way.
    Maybe an Ecademy spokesperson would like to comment more deeply on the membership figures and maybe provide some harder evidence backed up with real verifiable data.

  • Bob

    I was a member of Ecademy but got fed up with the Law of Attraction rubbish. Apparently people can state, for instance, that the Jews brought the Holocaust upon themselves, or that cancer sufferers attracted the disease to themselves and still remain as members of Ecademy. But don’t mention Roger Hamilton, the well known scam artist, you will be thrown out immediately.

    I agree with John Howitt, people join, stay a year or so, find it is of no real value and leave (or get barred).

  • David Harrington

    Thomas Power lying about his membership statistic? No surely not

  • http://www.kwiqq.com Raj Anand

    I was on Ecademy for like a few months in 2006. I was inundated with the Spam, people introducing themselves/business to me. I really had enough !

    I know there are several Ecademy offline clubs with people carrying their online conversation face to face. I’m sure it makes sense for freelance business people, as it is a nice way to meet other freelancers and startups.

    Although I really feel Ecademy can do with an upgrade, it would certainly help. I think if the usability of the site could be improved and it could be an excellent resource for business people.

  • http://blog.kitchentwo.com Gary Reid

    Wasn’t it up for sale not so long ago?

    Although Alexa isn’t a reliable source of information ecademy’s graph makes interesting viewing having been on the decline for some time, I must check at HitWise.

    The whole thing has some sort of 1980′s MLM feel about it, I mean how can you take calling members ‘blackstars’ seriously?

    All in all I don’t think ecademy has come even close to achieving what it could, it’s stuck with handshakes and business cards while everyone else moved onto widgets and microformats.

    The opportunity they were presented was huge and there for the taking, but they’ve been left behind by LinkedIn, Xing, Facebook, well in fact just about all the relative newcomers to the UK.

    The real problem however could be with the brand, it’s just not easy to love.

    It needs to drop the cheap suit and the ego and either get itself a hand knitted sweater (facebook) so people can feel like they can give it a hug or get itself down to Savile Row and and join LinkedIn around the board table.

  • http://www.pod3.tv Neil Fairbrother

    The value is in the network, not the widgets.

    Ecademy changed my life.

    Blackstar has huge value, but it’s a leap of faith to take.

    I get Facebook spam almost everyday. Don’t you?

    Cheers

    Neil

  • http://www.the-franchise-shop.com Matthew Anderson

    Having been a Power Networker on Ecademy for just under a year I recently upgraded to Black Star. The PN membership alone has brought me contacts and business that the likes of Linkedin, Xing, and the social site Facebook could never have done so upgrading to BlackStar made sense. The membership fee has already been paid tenfold for what I have done for my business on Ecademy.

    For those who have quit and say it did not work for them, I would say the opposite. You did not work for it. IT is just a platform, how you use IT is the key.

    Fantastic place with a fantastic community with a fantastic package and a fantastic range of tools to promote your business.

    What else can I say? Fantastic!

    Matt

  • http://www.ecademybelgium.com Geert Conard

    I’ve been a member since early 2004. Because I had time on my hands in those days, I spend a lot of it exploring this website. Ecademy is a perfect solution for people like me, who are too shy to enter a meeting and make conversation. Don’t get me wrong, it’s still necessary to go to meetings, but it’s easier if you get to know people online first. It breaks the ice.
    In Belgium we build up an excellent offline group of clubs and meetings.
    We have the reputation of being the “most social” business network around.
    We see a lot of other networks struggling because they are/were too focused on the “hard” transactions. On Ecademy it seems natural to build relations first, never focus on the business … and hey … after a few months the business starts from itself. I didn’t believe it at first, but experienced it myself.
    About other networks … sure some networks have 10x the numbers of Ecademy … but Ecademy has 10x the activity level of those networks.
    I’m happy to say that for Belgium we have about 4K members of which +- 80 appear at our national meeting every month. Next to this we have +- 30 people showing up on each regional meeting, all around the country.
    I know Ecademy changed a lot for me and for many others I know.
    There nothing strange or bizarre about Ecademy, it’s just about people !

  • http://www.brxnet.co.uk Edward Nash

    I have read the above comments with great interest as all have more than a grain of truth but that is all they have.

    Big is not beautiful but Ecademy is. In my fifth year as a member I have watched it grow from the daily centre of attraction for a few thousand people to the same for many, many thousands. It is quirky, it is old-fashioned whilst being light years ahead in attractiveness to other networks. It attracts people who have a say from just about every walk of life and from countries all round the globe – not bad for a home-grown British site.

    It has corners and niches for just about every self interest group you could imagine and is self-policed by its members.

    A Business and social network, you can enjoy the social, do business world-wide (one of my colleagues from Cumbria recently supplied printer ink to Western Australia and I myself have written job-getting CVs twice for Californians).

    The bottom line is that it is a family and like all families has its unsung heroes, black sheep, seniors and juniors, crises and problems, successes and brilliance.

    Those who write Ecademy off may regret their stance, as the man said “reports of my death have been exaggerated”

    Ed

  • Sean Daniel

    In the small time that I have been in the corporate world (12 years) or so, I have entertained, socialised, and schmoozed but the best opportunities by far have come from my BlackStar membership – and I won’t be changing that in the near future.

    The numbers for me are less important, the quality of the contacts are the key here.

    Many thanks to Ecademy for offering me a more effective way to grow my business.

  • http://www.yourbusinesschannel.com Mark Sinclair

    Interesting post and comments. IMHO it’s very difficult to “work out” an animal like this from the outside, or without current experience of what it’s like to be a member. I have that, and I am very happy to share it …

    I am new to Ecademy, and within two weeks of joining, signed up to BlackStar. It was a huge leap of faith for me, and in some respects was actually a stab in the dark.

    So how did it go?

    If you’ve got four minutes, for the full story, google my blog post: “BlackStar definitely not worth the money you pay for it”

    For the record: I am a journalist, I’m part of a small internet TV channel with a large global team, and I haven’t been inundated with spam or consultants trying to sell to me.

    If you’re short on time and haven’t read my blog, the short version is that, if widgets and 3D logos aren’t your driver and building your business is, Ecademy is an incredibly powerful tool. Highly recommended.

  • John Bancroft

    Life is what you make it and so too is networking….

    Networking is also not new, I have been face to face networking as I am sure we all have over many years. Ecademy is an online tool that facilitates effective networking, both social and business. Yet, just like offline networking not everybody gets on and I have seen my share of back biting and sniping.

    I personally have been on ecademy for a number of years now and started out on the lowest level of membership. I found it very useful, as well as addictive, and over the period of the first year or so had not only met some great people, exchanged many ideas, but had also received some great input to my business. I also generated several thousands of pounds of business, yet that was not my main focus.

    Generally people fail on ecademy, because they only focus on what they can get out of it… they then move on when they fail to engage with people in the right way…

    I have come across a wide variety of people on ecademy over the years, a number of freelancers, consultants, as well as people working for large corporates.

    I looked in to a number of different networking sites, but have found ecademy easy to use and good value for money.

    Regards,

    John

  • http://www.smartlearn.com Giorgio Burlini

    I joined Ecademy 6 months ago and Blackstar 3.

    I have to say that the varaiety of people i met as been incredible, either online and offline.

    From one man band full of ego and no money, to proper succesfull multi-million pounds businesses.

    I think this reflects the phylosophy of the founder, the importance of random connection with a wide range of people.

    We are over-estimating the power of social networks in business anyway. Nothing will replace a good product, a great team and a bit of luck.

    No Ecademy, Facebook or LinkedIn.

  • http://itsmorethansushi.ning.com/ Tomoe Cooper

    There are people who love Ecademy and those who don’t, and those who use it often and those who use it sparingly… or never. It’s like anything – it’s impossible to please everyone. I’m a member of various networking sites and I use 2 or 3 more often than others and learned that it’s best to know a few things before signing up: 1. what the culture and philosophy of the network are, 2. who the target audience is for the site, 3. what you want to get out of it, and 4. how much time you want to put into it. I think you do get what you put into it. I personally gained close professional relationships and business from Ecademy as well as great friendships. I recommend Ecademy to my colleagues who I believe will benefit from the connections I’ve gained from my trusted network.

  • http://www.tgcconsultants.com/ Lucas Wyrsch

    Ecademy’s Potential is Growing as a Business Community because Ecademy Learns you to Learn

    The inability to predict outliers implies the inability to predict the course of history, given the share of events in the dynamics of events.

    We generally act as though we are able to predict historical events or as if we are able to change the course of history. There are so many things we can do if we focus on anti-knowledge, or what we do not know. Among many benefits, you can set yourself up to collect serendipitous opportunities by maximizing your exposure to them. In some domains, such as scientific discoveries and venture capital investments, there are disproportional payoffs from the unknown, since you have little to lose and plenty to gain from rare events, like the launch of Ecademy.

    Contrary to social-science wisdom, almost no discoveries, no technologies of note, came from design and planning.

    The strategy for the discovery and entrepreneurs is to rely less on top-down planning and focus on maximum tinkering and recognizing opportunities when they present themselves, like the business community of Ecademy.

    Free markets work because they allow people to be lucky, thanks to aggressive trial and errors, not by giving rewards or incentives for skills.

    Ecademy’s strategy is to tinker as much as possible and try to collect as many serendipitous opportunities as it can!

    Another related human impediment comes from excessive focus on what we know: we tend to learn the precise, not the general! We do not spontaneously learn that we don’t learn what we don’t learn. The problem lies in the structure of our minds: we don’t learn rules, just facts, and only facts. Metarules, such as the rule that we have a tendency to not learn rules, we don’t seem to be good at getting. We scorn the abstract; we scorn it with passion!

    Ecademy can help us learning to learn and already does it brilliantly!

    I wish Ecademy all the best for the next ten years and lots of new serendipitous opportunities!

  • Mike Butcher

    Judging by the referer logs, inside Ecademy somewhere, someone has asked members to start filling up this blog post with supportive comments. In internet parlance it’s called ‘trolling’. It’s a shame really as I daresay some people genuinely do like Ecademy, but this wave of blatantly booster-ish comments about it simply make the site look less and less authentic and the criticisms of it more valid.

  • http://www.cabre.co.uk Andrew Wilcox

    Interestingly I looked at the meeting attendee list yesterday for an All Day Ecademy event titled

    “How can we change the Business Referral Club to work even better for us?”

    that was held on the 2nd Feb 2005 – 3 years ago.

    76 Ecademists attended, 13 are no longer members, 22 were BlackStars (very new ones). So 63 are still here and most are very active. 11 of them have bought services from me, referred work (which I did) to me or sub-contracted to me. 11 have also give me great business advice for free. That seems like a good business network.

    This year a group of us are organising two similar Open Space events in April with the theme

    “How can we work better together
    so that we all get more from Ecademy?”

    I am sure that will help the attendees to understand what the value of their fellow members and this place called Ecademy is.

    There is a great core of people here in Ecademy. If you get involved things happen.

    Regards, Andrew

  • http://www.smart-soft.co.uk John Seaman

    I’ve been a member of Ecademy for nearly 5 years. I’m also a member of LinkedIn, Xing, Facebook, Plaxo … but Ecademy is the only one I use regularly and the only one I’ve found to be of much value.

    Ecademy’s strength (in my opinion) is its global membership from Australia to Zimbabwe and the myriad clubs (interest groups) on every concievale topic. It is still UK-centric but that is slowly changing. To have survived for 10 years it must have done something right.

  • http://www.pro-excellence.com Richard Whiter

    Although Ecademy is 10 years old it is still early days for this type of online business networking.

    It takes a different type of thinking – my approach has changed significantly since I joined 5 years ago. In those days we got personal contact to Thomas Power. The challenge is for Ecademy to educate new members quickly on how to get it to work. Linked in is great and its not a case of one or the other but both.

    I had to stop thinking about it as a place where I would find customers and see it as a place to develop relationships with people who know my ideal customer. There may be predominantly smaller businesses but there are also many doing business with larger businesses and even some who are still working in larger businesses.

    I believe that the perceived wisdom about networking will change in the years to come and people in larger companies will see the benefit of Ecademy. Thomas Power is normally right although his thinking is ahead of its time an normally hard to fathom out at first.

    Best wishes

    Richard

  • http://www.pkpcommunicators.com Phillip Khan-Panni

    I was a bit troubled by Mike Butcher’s article. The final paragraph seemed like a non sequitur, and the last sentence of the penultimate paragraph — “But you must remember that Ecademy created its business model in the last economic downturn, a time when monetising first made more sense.” — made no sense to me at all.

    What all this meant to me was that the article was more about the author than about ecademy or networking. It was a parade of ‘attitude’, as confirmed by his comment immediately above this.

    I am a Black Star, but not an apologist for ecademy. The real issue seems to be whether such membership offers value, and what that value is. To date I have gained no business through ecademy, but I have had some value.

    Ecademy (and Black Star in particular) has provided a forum for the exchange of ideas, and a reflection of the effectiveness or otherwise of my own marketing activities. It has also enabled me to meet a handful of worthwhile people whose insight and advice have been helpful.

    Self-employed people can become very isolated, and it is essential (not just useful) to engage with others and develop new relationships. Those whom I like and trust will be added to my little black book and introduced, as appropriate, when I choose to say, “I know a man who can.”

    I don’t sell to ecademists (as they are not my market) and generally they don’t sell to me either. I know what I want from Black Star, and I manage my membership accordingly.

  • andrew

    And still they come.

    This is what I meant before about needing to inflate the numbers. It’s a constant search for validation like a 7 year old coming home from school with a new picture hoping that mommy tells him how proud she is and puts it on the fridge door.

    Tell me you love me, please tell me you love me… please?

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