Canceling Music Services 101

John Biggs

Biggs is the East Coast Editor of TechCrunch. Biggs has written for the New York Times, InSync, USA Weekend, Popular Mechanics, Popular Science, Money and a number of other outlets on technology and wristwatches. He is the former editor-in-chief of Gizmodo.com and lives in Bay Ridge, Brooklyn. You can Tweet him here and G+ him here. Email him directly at... → Learn More

Friday, December 28th, 2007

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Eliot Van Buskirk was sick — sick! — of paying for music download services. Now that Amazon is DRM-free and offers lots of music, he decided to cancel all of his music subscriptions. Yahoo was the easiest at about 1 minute but it took him 30 minutes to cancel Napster and 10 minutes to cancel Rhapsody. This reminds me of trying to cancel my XBox Live and MS SPOT subscriptions. Microsoft hides most of their cancellation systems behind languid representatives in a call center somewhere in Bangalore, ensuring anger all around.

Why (And How) I Just Canceled All My Music Subscriptions [Wired]

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