VeriSign, a company which operates digital infrastructure services across voice and data networks, announced today that it will tap into ClairMail’s 2-way mobile customer interaction platform for VeriSign Mobile Banking Solution. This agreement is only one part of a global technology alliance between the two companies.
VeriSign sees that the world’s financial institutions are looking for mobile messaging and content delivery for money matters. ClairMail’s platform and applications allows VeriSign Mobile Banking to support messaging (SMS and email), mobile web and native client applications. Financial institutions will be able to provide safe and easy 2-way services that include account management, fraud mitigation, actionable alerts, mobile payments, marketing campaigns, and other customer services.
“VeriSign is the leader in trusted managed services for ecommerce, security and financial services customers. We are confident that their world class messaging and operations infrastructure will enable banks, credit card issuers and brokerage customers to accelerate the use of the mobile device as a channel for 2-way customer interaction,” said Joseph Salesky, CEO of ClairMail. “This partnership enables a broad feature set for mobile banking to be delivered to a wide set of financial institutions in an on-demand, trusted managed service.”
“Since launching the VeriSign Mobile Banking Solution in March, we’ve sought differentiated offerings that dovetail with our solution strategy by creating a true competitive advantage for financial institutions,” said Brian Matthews, vice president, enterprise solutions, VeriSign. “We chose to work with ClairMail because their approach met VeriSign’s stringent requirements for scalability, reliability and security. Together, we can enable financial institutions to develop cost-saving efficiencies, while helping them build loyal, lasting relationships with their customers.”
Security concerns are going to prove to be an obstacle for VeriSign and its financial institution clients to overcome, at least in the United States. MobileCrunch reported earlier this month that Americans (are) Wary of Mobile Banking. Most Americans believe that banking over a mobile device is less secure than banking over the Internet. The public is going to have to be convinced that mobile financial services are at least as safe over a mobile phone as they are over a PC. Once people think mobile banking is safe, banking and other mobile financial services are sure to takeoff.