Google Reverses Position On Video Refunds; Good For Them

Michael Arrington

J. Michael Arrington (born March 13, 1970 in Huntington Beach, California) is a serial entrepreneur and the founder of TechCrunch, a blog covering startups and technology news. Arrington attended Claremont McKenna College (BA Economics, 1992) and Stanford Law School (JD, 1995) and practiced as a corporate and securities lawyer at two law firms: O’Melveny & Myers and Wilson Sonsini Goodrich... → Learn More

Tuesday, August 21st, 2007

We criticized Google last week when they shut down their video marketplace and told users they would receive refunds only through a Google Checkout credit. We called it a “mistake” and suggested that users might be hesitant to try out for-pay Google products in the future.

Today, though, Google admits the error, says they will give users a full refund via a credit card, and allow users to watch video for another six months. Previously Google said videos would be unavailable after August 15.

Well done, Google.

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