Google Closes Video Marketplace; Users Out Of Luck

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Google ignominiously shut down its video marketplace today via an email to us and everyone else who’s ever tried the service. The product, announced in January 2006 at CES by Larry Page, was an answer to iTunes’ sales of television shows. It was largely forgotten afterwards and if sales were occuring, we didn’t hear much about it.

The email to users, which is copied below, also lets them know that any videos they’ve purchased will no longer be viewable. Money spent on videos is not being refunded, either. Users get a sixty day credit on their Google Checkout account instead. That should spur sales of their new overflow storage product, at least. I just wish I could use it on ebay. heh

It’s a mistake not to fully refund every dollar in video purchases. Users are going to be hesitant to try out Google services in the future if they can’t believe that something they are buying is really theirs to keep.

Hello,

As a valued Google user, we’re contacting you with some important information about the videos you’ve purchased or rented from Google Video. In an effort to improve all Google services, we will no longer offer theability to buy or rent vi deos for download from Google Video, ending the DTO/DTR (download-to-own/rent) program. This change will be effective August 15, 2007.

To fully account for the video purchases you made before July 18, 2007, we are providing you with a Google Checkout bonus for $5.00. Your bonus expires in 60 days, and you can use it at the stores listed here: http://www.google.com/checkout/signupwelcome.html. The minimum purchase amount must be equal to or greater than your bonus amount, before shipping and tax.

After August 15, 2007, you will no longer be able to view your purchased or rented videos.

If you have further questions or requests, please do not hesitate to contact us. Thank you for your continued support.

Sincerely,

The Google Video Team

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