Oh-kayyyy. That’s weird. A couple weeks after a round of layoffs, SunRocket allegedly sent out an internal e-mail today containing the following message…
Unfortunately this email contains very bad news. We have just been informed that any and all last ditch efforts to keep operations running as well as a potential sale of the company have not gone through and that SunRocket will cease operations at COB today. As such, today is my last day and everyone else you may have worked with at SunRocket. … Regarding outstanding and future invoices: Sherwood Partners out of Palo Alto will be handling the close down of all invoices, current and outstanding.
Thanks for the warning! As a (former) SunRocket customer, my initial panic is to figure out where I’m going to port my phone number; the number I give to everybody.
Does Sherwood Partners know how to port phone numbers? It sounds like a bunch of dudes who spend all day at the country club talking about remodeling their kitchens and how little Chad’s getting along as captain of the lacrosse team.
Here’s a comment on Om’s site from a SunRocket employee:
I just got laid off at the only call center SunRocket had. None of our supervisors or any management of any kind were aware this was happening until I decided to call the 800 number when we had no calls. There was no warning at all about this, not even the higher-ups of my center knew about this.
If you call the customer service line at 1-800-786-0132 you’ll hear “We are no longer taking customer service or sales calls. Goodbye.”
Goodbye indeed, I guess. More info to come as this story develops.
SunRocket is Toast, MEMO [GigaOM]