RAZR Breaks, Motorola Gets Trounced

Consumerist has a great exchange between the owner of a broken RAZR v3i and the Argentinean tech support team shuts her down immediately, offering to only replace it for the low-low fee of $175 – until she takes her case to the FCC, the FTC, and the Florida Attorney General’s office. The result? A new phone at no extra charge and a great AIM conversation with Consumerist’s Ben Popken.

Motorola V3i Stops Working For No Good Reason, Wants To Charge $175 [Consumerist]