Comments on: Live.com Academic Search to Launch Tonight

By: Cloud Computing Applications | Los Angeles Web Design | Weboart - Design Blog - Web 2.0 Design

Tue, 29 Dec 2009 04:59:52 +0000

[...] Salesforce.com launches the service cloud [...]

By: panic attack relief

panic attack relief — Sat, 19 Sep 2009 23:21:55 +0000

As an end-user, I understand problems and solutions are often introduced informally. My worry is that if I want the latest/best solution (that won’t void my warranty) I would always check the producers site first.

By: Everything You Need To Know About Salesforce’s Service Cloud 2 | Submitter

Everything You Need To Know About Salesforce’s Service Cloud 2 | Submitter — Wed, 09 Sep 2009 04:00:22 +0000

[...] call, Salesforce founder and CEO Marc Benioff strongly emphasized that the Service Cloud, which was launched in January, was one of the fastest growing segments of the company’s business. A customer [...]

By: resveratrol supplements

resveratrol supplements — Wed, 02 Sep 2009 12:10:26 +0000

That is, how can it be used to address crisis situations. It would be able to dynamically track down ‘areas’ where issues are being reported and notify the correct executives.

By: Salesforce Doubles Q2 Profit, Sees Strong Rate Of Customer Acquisitions

Salesforce Doubles Q2 Profit, Sees Strong Rate Of Customer Acquisitions — Thu, 20 Aug 2009 22:31:08 +0000

[...] also mentioned strong growth (175 percent growth in clients) in Salesforce’s Service Cloud product, a customer service SaaS applications launched earlier this [...]

By: Deeper Voice

Deeper Voice — Sun, 26 Jul 2009 14:35:24 +0000

Easy. You PR it as “cloud,” but you explain to investors that it’s really just a forum search engine, which is a concept that has been historically tested and has code readily available, that uses an engaging human video character with intelligent interactive interface to complement text display?

By: ONLINE SERVICES/INTERACTIVE MEDIA « Daily Marauder

ONLINE SERVICES/INTERACTIVE MEDIA « Daily Marauder — Tue, 24 Mar 2009 02:13:22 +0000

[...] recently rolled out the Service Cloud, a customer service application that tries to capture the crowdsourced pools of [...]

By: Cloud Computing and Social Networks Merge Into “The Service Cloud”…03.23.09 « The Proverbial Lone Wolf Librarian’s Weblog

Mon, 23 Mar 2009 13:52:41 +0000

[...] potential of social media and the cloud integrating is compelling to say the least. Salesforce.com recently rolled out the Service Cloud, a customer service application that tries to capture the crowdsourced pools of [...]

By: Finance Geek » Realtime search and shared data services come together?

Finance Geek » Realtime search and shared data services come together? — Mon, 23 Mar 2009 12:02:04 +0000

[...] This morning I find the two spaces might be coming together. Salesforce.com’s Service Cloud, perhaps one of the best examples of a service which shows the potential for sharing data, has [...]

By: Realtime search and shared data services come together? | The Equity Kicker

Realtime search and shared data services come together? | The Equity Kicker — Mon, 23 Mar 2009 11:58:31 +0000

By: Salesforce Puts Tweets In The Cloud | The Scripts Zone

Salesforce Puts Tweets In The Cloud | The Scripts Zone — Mon, 23 Mar 2009 11:04:36 +0000

By: SalesforceはSNS上のおしゃべりをクラウド化して企業のカスタマサービスに有効利用 | KGRAND ONLINE NEWS

SalesforceはSNS上のおしゃべりをクラウド化して企業のカスタマサービスに有効利用 | KGRAND ONLINE NEWS — Mon, 23 Mar 2009 09:28:58 +0000

[...] クラウドコンピューティングとソーシャルネットワーク(SNS)は、Web 2.0の中でとりわけ目立つ動きだ。だから控えめに言っても、ソーシャルなメディアとクラウドの統合化は当然のように魅力的なテーマだろう。そこでSalesforce.comが最近提供を開始した、Service Cloudというアプリケーションは、Google、Facebook、Amazonなどのサイトをはじめ、インターネット上に浮遊している大量のユーザ起源の知識を集めて、企業がよりベターなカスタマサービスのためにそれらの知識を利用できるようにする。Salesforceは今では、TwitterをService Cloudに接続して、カスタマサービスの担当者がこのSaaSを使って、800万以上ものTwitterユーザたちのつぶやきにアクセスできるようにしている。 [...]

By: SalesforceはSNS上のおしゃべりをクラウド化して企業のカスタマサービスに有効利用

SalesforceはSNS上のおしゃべりをクラウド化して企業のカスタマサービスに有効利用 — Mon, 23 Mar 2009 09:11:37 +0000

By: Rook

Rook — Mon, 23 Mar 2009 06:22:54 +0000

I think the facebook integration was a waste of time. A professional network would have been more valuable. I can’t think of a single time I’ve ever though “runtime error?? better log in to facebook.” what about amazon’s mechanical turk?

By: Ajax Girl » Blog Archive » Salesforce Puts Tweets In The Cloud

Ajax Girl » Blog Archive » Salesforce Puts Tweets In The Cloud — Mon, 23 Mar 2009 05:08:28 +0000

By: Salesforce Puts Tweets In The Cloud | My Blog Channel

Salesforce Puts Tweets In The Cloud | My Blog Channel — Mon, 23 Mar 2009 05:01:31 +0000

By: Salesforce Puts Tweets In The Cloud News on wisgon.com

Salesforce Puts Tweets In The Cloud News on wisgon.com — Mon, 23 Mar 2009 04:08:07 +0000

[...] to say the least. Salesforce.com recently rolled out the Service Cloud, a customer [...]

By: Salesforce Puts Tweets In The Cloud

Salesforce Puts Tweets In The Cloud — Mon, 23 Mar 2009 03:57:05 +0000

By: Salesforce “Service Cloud”- SaaS 2.0 And A Wealth Of Knowledge | MoVa Media Co, Ltd

Wed, 04 Mar 2009 02:40:49 +0000

[...] Here are some of the major components of the service: [...]

By: The Service Cloud | Trineo Blog

The Service Cloud | Trineo Blog — Thu, 12 Feb 2009 03:25:30 +0000

[...] Techcrunch’s writeup and details from [...]